Dos and Don’ts to Effectively Restore Commercial Water Damage

Water damage can cause major disruptions to commercial property operations and may lead to costly repairs. Responding quickly and appropriately is essential for managers and property owners to minimize damage. We will review the important dos and don’ts in handling commercial water emergencies and explain why you should hire a professional water restorer.


  1. React Quickly: Time is essential when dealing with water damage. Once you’ve discovered the leak, immediately take action to stop it. Also, begin removing any standing water. The longer water sits in a room, the greater damage is done, increasing the chance of mold and structural issues.
  2. Put Safety First: Before entering any affected area, ensure the Safety of yourself, your staff, and anyone else in the building. Wear protective clothing (PPE) like gloves, boots, and masks, and turn off the electricity to the affected areas.
  3. Documentation: Photograph and videotape all areas affected by water. The documentation you collect will be useful when submitting insurance claims or working with an expert water restoration company to assess and plan a restoration.
  4. Contact Professional Water Restoration Company: Contact a reputable company that specializes in commercial properties as soon as possible. These professionals have all the equipment and expertise necessary to restore the home to its pre-loss condition. Pick a company with a proven track record, is certified, and can respond to emergencies 24/7.
  5. Drying and Dehumidification: Once the company arrives on site, it will assess the damage. It will then develop and implement an extensive drying and drier plan. It is common to use industrial-grade tools such as air movers or dehumidifiers to remove moisture from air and structural material. This will prevent mold and further damage.
  6. Inform Stakeholders: Involve all parties in the restoration project, including tenants, workers, and insurance companies. Communication helps to manage expectations. It also minimizes disruptions.


  1. Don’t Delay Action: Delaying can cause further complications, including structural damage and mold growth. Water damage emergencies should be dealt with immediately. Every second counts to minimize the impact.
  2. Don’t attempt DIY Restoration: While DIY attempts may appear to be a cost-effective way to restore water damage, they often do not address the full scope of damage, which can lead to problems that last a long time. Professional water-damage restoration companies have all the training, knowledge, and specialized gear necessary to do a thorough job.
  3. Don’t Forget Safety Precautions: Safety should never be compromised during water damage emergencies. It is best to avoid entering flooded areas and not use electrical equipment. Safety should always take priority.
  4. Avoid Ignoring Hidden Damage: Water damage can go far beyond what the naked eye can see and infiltrate wall cavities, flooring materials, and HVAC systems. To avoid missing hidden water damage, have a professional trained in water damage detection inspect the property.
  5. Pay Attention To Insurance Coverage: Know your policy and its coverage for water damage. File a claim quickly with your insurer. If you notify your insurer promptly and provide the necessary documentation, you may avoid delays or be denied coverage for restoration costs.


Commercial water damage emergencies demand swift and decisive responses to minimize damage, safeguard occupants, and expedite recovery. The dos and don’ts listed in this guide and the help of a water restoration professional can help commercial property owners and managers navigate these crises. This will allow them to quickly restore their commercial properties and ensure minimal disruptions to business operations. Remember, a proactive approach and prompt response are key to minimizing water damage emergencies.